Our Standards

At Mardon, we set the highest standards for our staff and our contractors.

Not only do we place the greatest emphasis on completing all our work on time, on budget, safely and to the highest practicable standards, we do so with the consideration to customer service, environmental factors, investment in people and industry standards at the forefront of our operational processes and procedures.

• Customer Service
• Health & Safety
• Environmental
• Investment in people
• Industry standards

We believe we are a good company to work for and this is represented in the standards of work achieved by our staff, their time with us and their loyalty to Mardon.

For more information on Mardon, call Mardon Project Services on 01506 633333 or online via our contact form.

Customer Service

Mardon place a great emphasis on ensuring that, first and foremost, we meet the needs of our customers and provide them with the best possible service.

To this end, we have systems for identifying and carrying out snagging items prior to offering the building to the customer for checking – ensuring we provide a superior product and reduce the handover periods.

We also have a dedicated Customer Service Team to manage ongoing communication with customers and to support them at all times.

Health & Safety

Creating a safe environment for our employees, our contractors and our customers is key.The Company operates a strict Health & Safety Policy which is part of the induction and training programme for new employees as well as subject to ongoing review with existing staff.

Every member of staff, whether a Director, Contracts Manager, Site Supervisor, Operative or part of the office and administration team, has their responsibilities, under the Company’s Health & Safety Policy and which they are obligated to fulfil.

If you would like a copy of the Health & Safety Policy, please contact us via our contact form.

Environmental

Mardon recognises that it must conduct its business in a responsible manner that minimises its impact on the environment. As such, the following guidelines have been established:

• Wherever possible, and within the constraints of the specification dictated within the contract documents, water-based paint products are used;
• Waste matter and empty containers are disposed of on site, in accordance with the requirements of the main contractor/employer, e.g selective skips;
• Where waste materials and empty containers cannot be disposed of on site, they are returned to the Company depot for safe disposal by an authorised waste disposal company;
• Mardon are currently in consultation to arrange the return of empty containers to the paint suppliers.
  

If you would like a copy of the Environmental Policy, please contact us via our contact form.

Investment in people

Mardon were awarded Investors in People status in May 2007,  underlining our commitment to our staff.

Industry standards

Mardon operates to the highest possible industry standards and are members of Constructionline, the Scottish Decorators’ Federation (SDF) and the Construction Licence Executive (CLE).  Mardon has also recently been awarded the Official Contractors’ Health and Safety Assessment Scheme (CHAS) Accreditation.